I. Location

• The Kashi Retreat is in a peaceful residential neighbourhood of Varanasi.

II. Energy Conservation & Power Backup

• Use natural light during the day, switch off unnecessary devices.
• ACs must be turned off when not in use or when leaving rooms.
• Inverter provides backup during power cuts; avoid high-consumption devices to extend backup.

III. Stay Experience

• Designed for families and groups seeking a calm, respectful environment.
• Not suitable for parties or events.

I. Check-In / Check-Out

• Check-in after 2:00 PM | Check-out by 10:00 AM.
• Late check-out subject to approval, availability, and extra cost.

II. Guest Policy

• Only registered guests allowed.
• Outside visitors require prior approval.

III. Pool Rules

• Pool hours: 7:00 AM – 9:00 PM.
• No smoking, drinking, or glassware near/inside pool.
• Children must be supervised.
• Swim at your own risk.
• Pool water changed every 3 days; early change ₹2,000.
• Violation incurs ₹5,000 penalty.

IV. Quiet Hours

• 10:00 PM – 7:00 AM.
• No loud music, shouting, or parties.

V. Electricity Usage

• Conserve electricity; turn off ACs, lights, appliances when not in use.
• Avoid leaving devices on charge unattended.
• Violation incurs ₹1,000 penalty.

VI. Linen & Housekeeping

• Towels/linens changed once every 3 days.
• Daily housekeeping available on request.

VII. Smoking

• Strictly prohibited indoors.
• Use designated outdoor smoking areas.

VIII. Pets

• Pets not allowed.

IX. Parties/Events

• Not permitted; peaceful residential area.

X. ID Verification

• Valid government ID required at check-in.

XI. Respect Local Customs

• Varanasi is spiritually rich; respect local traditions and neighbourhood.

XII. Compliance

• Violation of rules may result in penalties, deductions, or cancellation of stay.

Cancellation and Refund Policy

This Cancellation and Refund Policy (“Policy”) forms an integral part of the Terms and Conditions of Da Alohas. By making a reservation with the Da Alohas, the acknowledges and agrees to the terms set out herein.

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1. Applicability of Refunds

1.1 Refunds shall be applicable only in cases where the Guest has remitted the full booking amount in advance.

1.2 Where the Guest has made a partial payment (50% advance), no refund shall be applicable irrespective of the date of cancellation.

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2. Refund Schedule for Cancellations

Subject to Clause 1 above and Clause 3 (Peak Dates), refunds shall be processed as follows:

• Cancellations made 30 (thirty) days or more prior to the check-in date: Eligible for a refund of 90% of the total booking amount.

• Cancellations made between 15 (fifteen) and 29 (twenty-nine) days prior to the check-in date: Eligible for a refund of 50% of the total booking amount.

• Cancellations made less than 15 (fifteen) days prior to the check-in date: No refund shall be made.

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3. Peak Dates and Non-Refundable Periods

3.1 Notwithstanding Clause 2, no refunds shall be provided for cancellations of bookings falling within the following Peak Dates:

• Christmas and New Year Period: 20th December to 2nd January (both dates inclusive);

• Major Indian Festivals, including but not limited to: Diwali, Holi, Dussehra, Ganesh Chaturthi, Eid-ul-Fitr, Eid-ul-Adha, Navratri, Durga Puja, Raksha Bandhan, and Janmashtami;

• Gazetted National Holidays: Independence Day (15th August), Republic Day (26th January), and Gandhi Jayanti (2nd October);

• Other long weekends and public holidays as may be declared by the Government of India from time to time.

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4. Extenuating Circumstances

4.1 In the event of extenuating circumstances, including but not limited to medical emergencies, natural disasters, or government-imposed travel restrictions, the Company may, at its sole and absolute discretion, issue a credit note in lieu of a refund.

4.2 The issuance, terms, and validity of such credit notes shall be determined exclusively by the Company, and the Company’s decision shall be final and binding on the Guest.

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5. General Conditions

5.1 Refunds, where applicable, shall be processed within 14 (fourteen) working days from the date of cancellation confirmation.

5.2 Any bank charges, payment gateway fees, or transaction costs shall be deducted and shall not be refundable.

5.3 This Policy shall prevail over any cancellation policies of third-party booking platforms in the event of direct bookings made through the Company’s official website.

5.4 The Company reserves the right to modify, amend, or update this Policy at its discretion. Guests are encouraged to review the Policy prior to making a booking.

1. What makes Kashi Quattro Villa special?

A modern 4-bedroom villa featuring a private plunge pool, offering a blend of luxury and local charm in Varanasi.

2. Does it have a private pool or luxury amenities?

Yes, it boasts a private plunge pool, spacious living areas, and contemporary interiors.

3. Is it suitable for families or groups?

Absolutely! Ideal for families or groups seeking a comfortable and private stay in Varanasi.

4. Can I book it for a short stay or weekend trip?

Yes, it's perfect for both short stays and weekend getaways.

5. Where is it located, and what’s nearby?

Located in Varanasi, close to cultural landmarks, ghats, and local markets, offering a blend of tranquility and accessibility.