This document is an electronic record in terms of the Information Technology Act 2000 (as amended in 2008) and applicable rules therein, as well as the amended provisions related to electronic records in various statutes as updated by the Information Technology Act. This electronic record is generated by a computer system and does not require any physical or digital signature; it has been incorporated by reference in the Terms of Use below.
This page provides information about our identity and the legal Terms of Use that may apply to your use of www.daalohas.com and any bookings/reservations you make through us or when availing any of our services. Please read these Terms of Use, Privacy Policy, and other policies carefully before you start using the Website.
This website is owned and operated by Alohas Private Limited. Unless stated otherwise, the terms “Da Alohas,” “we,” and “us” refer to Da Alohas throughout the Website Terms of Use, which include our Terms of Use, Privacy Policy, and other policies displayed on the Website (collectively referred to as “Terms of Use”).
If you have any questions regarding our services, this website, any of our Terms of Use, or other concerns, please contact us.
The Terms of Use apply to your use of the Da Alohas website at www.daalohas.com and to any services you purchase from Da Alohas. These Terms of Use apply regardless of how you access the website, including any technologies or devices by which Da Alohas makes the website available to you.
By accessing, browsing, using, registering with, or placing an order on the website, you confirm that you have read, understood, and agree to these Terms of Use in their entirety. If you do not agree to these Terms of Use in their entirety, please do not use this Website.
All legal notices on this website which relate to your use of the website, together with all applicable Terms of Use and our Privacy and other policies, govern your use of this Website.
You may only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or restricts or inhibits anyone else’s enjoyment of the Website. Without our prior written consent, you may not copy, reproduce, crawl, frame, republish, download, print, post, distribute, re-post, broadcast, record, transmit, edit, communicate to the public, link to, deep-link into, or distribute in any way the web pages or materials on the website, or the computer codes or elements comprising the website, other than solely for your own personal or internal business use. You may not use the content of the website for any commercial purposes whatsoever.
All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Da Alohas. Your use of the Website and its contents grants no rights to you in relation to our intellectual property rights or those of third parties, in the Website or its contents. By submitting information (other than your personal data), text, photos, videos, graphics, or other content to the website, you confirm that you have the right to use the same and grant us the right to use such materials at our own discretion (with or without accreditation) in any media, including, without limitation, to edit, copy, reproduce, disclose, post, and remove such materials from the Website.
You further agree to execute all such documents and perform all such acts and things as we may reasonably require in order to assign any rights to us.
Other than personal/sensitive data (which is subject to our Privacy Policy), all comments, blogs, feedback, suggestions, pictures, videos, questions, ideas, artwork, images, product or marketing ideas, and any other submissions disclosed, submitted, or offered to Da Alohas on or through the Website, or otherwise disclosed, submitted, or offered by you (collectively, “Submissions/Comments”), shall become and remain the property of Da Alohas once submitted. You must comply with the content standards set out in these terms. You warrant that you own or have the right to use any submissions, and that your submissions will comply with these standards and guidelines.
These Website Terms also govern any submissions you make on any Da Alohas-related third-party website or page, such as our Facebook page, Instagram, Twitter, Pinterest, YouTube, or other social networking site. All comments, images, videos, and any other type of material posted on any third party’s social networking site do not necessarily reflect the opinions or ideas of Da Alohas or its employees, and Da Alohas is not responsible for any such content. In any event, all material posted on any third-party social networking site must comply with these Website Terms and the third-party social networking sites’ Terms of Use, as applicable.
Intellectual Property Rights
A disclosure, comments, and your agreement to these Website Terms shall constitute an assignment to Da Alohas of any intellectual property rights. Whenever you make use of a feature that allows you to upload material to our site, including questions, pictures, videos, etc., or to make contact with other users of our site, or to make submissions on any Da Alohas-related third-party website or page, you must comply with the content standards set out below and these Website Terms. Any third-party advertising on Da Alohas pages or third-party social networking sites are not the responsibility of, nor endorsed by, Da Alohas. All rights, including copyright on Da Alohas Website pages, are owned by or licensed to Da Alohas. Any use of Da Alohas' social networking pages or their contents, including copying or storing them in whole or in part, other than for your own personal, non-commercial use, is prohibited without the permission of Da Alohas. By making a submission you confirm that the submission is your own and that the content does not infringe the material, trademarks, or intellectual property of others.
Any material you upload to our website will be considered non-confidential and non- proprietary, and we have the right to use, copy, distribute, and disclose to third parties any material in the submissions for any purpose. We also have the right to disclose your identity to any third-party who is claiming that any material posted or uploaded by you to our site, or any Da Alohas-related third-party social networking site, constitutes a violation of their intellectual property rights or their right to privacy. We will not be responsible or liable to any third party for the content or accuracy of any materials posted by you or any other user of our website. We reserve the right to remove any submissions you make on our Website if, in our opinion, such submission does not comply with the content standards set out below.
You must be 18 years of age or older and registered to post a submission. Submissions should not include:
Da Alohas, in its absolute discretion, reserves the right not to publish the submission or to remove it, take any appropriate action if deemed necessary, or remove reviews that do not comply with the rules above. Please inform us if you come across any submissions that do not comply with our rules.
To the extent permitted by applicable law, Da Alohas disclaims all representations and warranties, express or implied, that content or information displayed in or on this website is accurate, complete, up-to-date, and/or does not infringe the rights of any third party. The views expressed in user-generated content represent the opinions of those users and do not reflect the views, opinions, beliefs, or values of Da Alohas or any of its group companies.
Da Alohas employs reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other devices. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the website safely and to screen out anything that may damage or harm your computer or other devices. Except where required by applicable law, Da Alohas shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the website.
We have placed links on this website to other websites that we think you may want to visit. We do not vet these websites and do not have any control over their content. Da Alohas accepts no liability in respect of the content or use of these websites.
You can open an account with us, which will require you to provide some mandatory personal information. Alternatively, you can choose to place your order via the guest checkout. Please refer to our Privacy and Cookie Policy/other policies for more information on how your personal information will be used.
You confirm that all information and details provided by you to us (including during registration) are true, accurate, and up-to-date in all respects and at all times. You can update or correct your details at any time by going to Your Account. When you create an account, we may provide you with, and/or ask you to use, passwords or other means to allow you to access certain areas of the website and/or maintain your account security. It is your responsibility to maintain the confidentiality of your password and account information. Da Alohas shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. Should you become aware of or suspect any unauthorized use of your password or account, please contact us immediately. If Da Alohas suspects any fraudulent activity coming from your account, it reserves the right to refuse you access to your account and delete the account.
When you make a booking/reservation through the Website via our guest checkout, you will still need to provide us with certain compulsory personal information for us to process your booking/reservation. We will not store the details that you provide via guest checkout (except to save them for processing your order, or if you have opted to receive marketing from us). However, you can choose to register an account with us after submitting your order. Please refer to our Privacy and Cookie Policy to see how your personal information will be used and stored.
The reservations feature of the Website is provided solely to assist customers in determining the availability of travel-related services and to make legitimate reservations for no other purpose. You warrant that you are at least 18 years of age and possess the legal authority to enter into the legal agreement constituted by your acceptance of these conditions/policies and use the Website in accordance with such conditions.
You agree to be financially responsible for your use of the Website, including, without limitation, for all reservations made by you or on your account for you, whether authorized by you or not. For any reservations or other services for which fees may be charged, you agree to abide by the terms or conditions, including, without limitation, the payment of all moneys due under such terms or conditions.
The Website contains details of hotel charges and room rates (including any available special offers) for hotels and resorts owned or managed by Alohas Private Ltd. Hotel reservation terms and conditions of booking are set out on the Website, and payment will be in accordance with the procedure set out in such Terms of Use of the particular listing.
No contract will subsist between you and Alohas Private Ltd or any of its affiliates in respect of any services offered through the Website unless and until Alohas Private Ltd accepts your order by e-mail or automated confirmation through the Website confirming that it has accepted your reservation, booking, or order. Any such contract shall be deemed to incorporate the hotel reservation Terms of Use of booking. Any other relevant Terms of Use relating to particular services/products are set out on the Website.
You are required to ensure that all details provided in connection with any services or products offered by Alohas Private Ltd on the Website (including hotel room reservations) are accurate. When applicable, you must confirm that the credit card used for payment is your own and that sufficient funds are available to cover the cost of the services or products you intend to purchase. Alohas Private Ltd reserves the right to validate your credit card details prior to providing any services or products. Alohas Private Ltd retains the sole discretion to decline any booking without providing a reason.
In alignment with our Payment Policy, you will be prompted to enter your payment details during the checkout process. By completing this step, you affirm that the credit or debit card being used is yours. All mandatory fields must be filled accurately.
Payment for services/bookings can be made using the accepted methods facilitated by our appointed payment gateway/processor ("Payment Processors"). The processing of payments is subject to the terms, conditions, and privacy policies of the Payment Processor, in addition to these Terms & Conditions. We hold no responsibility for errors made by the Payment Processor. By choosing Da Alohas, you consent to pay us, through the Payment Processor, all charges at the rates then in effect for any services, including Auto-Renewals, as per the applicable payment terms, and authorize us, through the Payment Processor, to charge your selected payment provider (your “Payment Method”). You agree to fulfill the payment using the designated Payment Method. We reserve the right to correct any mistakes made by the Payment Processor even if payment has already been requested or received. If your payment fails due to insufficient funds, expiration, or other reasons, you remain liable for any outstanding amounts.
The terms of your payment will be governed by agreements between you and the financial institution, credit card issuer, or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to settle all amounts due on your billing account upon demand.
Any modifications to your order must comply with the Rescheduling, Cancellation & Refund policy available on the Website. Changes must be communicated to us in writing and within a reasonable timeframe.
You agree not to use the services of Da Alohas unlawfully.
We disclaim all representations, warranties, conditions, and terms (whether express or implied by statute, law, or otherwise) to the fullest extent permitted by law. We accept no liability for losses or damages that are not reasonably foreseeable arising out of or in connection with these Terms of Use or your use of the Website. These Terms of Use do not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.
Additional legal notices on other areas of this website pertain to your use of the Website and, together with these Terms of Use, govern your use of this Website.
We may update or amend these Terms of Use periodically to comply with the law or to meet changing business requirements without prior notification. Updates or amendments will be posted on the website.
You may not assign or sub-contract any of your rights or obligations under these Terms of Use to any third party unless we agree in writing. We retain the right to assign, transfer, or sub-contract any of our rights or obligations under these Terms of Use to any third party at our discretion.
If you breach any of these Terms of Use, your license to use the Website will terminate immediately without notice. Otherwise, access to the Website may be terminated at any time by Alohas Private Limited without notice. Provisions excluding, limiting, and disclaiming liability of Alohas Private Limited will survive such termination.
No relaxation or delay by us in exercising any right or remedy under these Terms of Use shall operate as a waiver of that right or remedy, nor affect our ability to subsequently exercise that right or remedy. Any waiver must be agreed upon by us in writing.
If any provision of these Terms of Use is found to be illegal, invalid, or unenforceable by any court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
These Terms of Use constitute the entire agreement between you and us, superseding any prior terms, conditions, warranties, and/or representations to the fullest extent permitted by law.
Any matters arising out of your use of this website (including any contracts formed through the Website) shall be governed by Indian laws and subject to the exclusive jurisdiction of the courts at Gurugram, Haryana. All contracts shall be conducted in English.
All notices and communications must be in writing, in English, and shall be deemed given if delivered personally, by commercial messenger, courier service, registered or certified mail (return receipt requested), or email, with acknowledgment or complete transmission, to the following address:
Grievance Officer - Any grievances regarding the services or information shared hereunder may be directed to the Grievance Officer of Da Alohas, Mr. Sumit Gupta, at the following email id – info@thealohas.
We reserve the right to change and update these Terms of Use periodically. We recommend revisiting this page regularly to stay informed of the current Terms of Use. By continuing to access, browse, and use this website, you agree to any changes or updates to these Terms of Use.
This site is designed with accessibility in mind, featuring clear, simple language and common web conventions.
Headings, subheadings, titles, subtitles to clauses, sub-clauses, and paragraphs are for informational purposes only and do not form part of the operative provisions of the Agreement. Words denoting the singular include the plural and words denoting any gender include all genders. The words “include” and “including” are to be construed without limitation.