Privacy policy

Alohas Private Limited (“we”, “us” , ” www.daalohas.com” “Da Alohas”) is committed to protecting the privacy of the users (“you” / “your” / “yourself“) of its website offered by Da Alohas (“Website“) and has provided this privacy policy (“Policy“) to inform you about how Da Alohas uses and discloses your information collected through the Website.

The terms of the Policy govern your use of the Website and the information accessible on or from these Websites. The Policy also explains how Da Alohas may collect, use, and share any information you provide. Da Alohas reserves the right to change, modify, add, or remove portions of this Policy at any time. Da Alohas recommends that you review this Policy periodically to stay informed about current privacy practices.

This Policy is provided in compliance with the Information Technology Act, 2000 as amended and read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

  1. Collection of Information
    1. Da Alohas may collect the following types of information:
      • “Personal Information” which can identify you personally, such as your name, email address, registration account details, physical address, and other personal details; and demographic information, such as gender, pin code, or similar information.
      • “Non-Personal Information” which does not identify you or any other individual. This includes session data, web beacons, usage data, log data, and aggregate information.
      • Da Alohas may install cookies or similar data collection software on your device with your consent.
    2. You represent that the information or data you provide is correct, current, and updated, and that you have all rights, permissions, and consents to provide such information or data.
  2. Use of Information
    1. You may need to provide Da Alohas with your Personal Information while registering on the Website. The information provided by you to Da Alohas may be used for purposes connected with Da Alohas’s business operations, including:
      • Processing reservations, orders, etc.
      • Provisioning of services, testing or improvement of services, recommending various services including those of third parties.
      • Handling requests, inquiries, and complaints, customer services, and related activities.
      • Marketing products/services of Da Alohas and analysis.
      • Responding to your queries and fulfilling your information requests regarding the Website.
      • Notifying you of new offers or services, and important information regarding the Website, changes to policies, and other administrative information.
      • Keeping you informed about the latest content available on the Website and special offers.
      • Sending surveys and marketing communications that may interest you.
      • Conducting internal reviews and data analysis for the Website.
      • Personalizing your experience on the Website by presenting advertising, products, and offers tailored to you.
      • Improving the services, content, and advertising on the Website.
      • Protecting the integrity of the Website.
      • Responding to legal/judicial processes and providing information to law enforcement agencies or in connection with investigations related to public safety, as permitted by law.
    2. Your Personal Information will be kept confidential and used to support your relationship with Da Alohas, notify you of updates and new activities, and related functions offered by Da Alohas. Publicly available information or information posted/uploaded by users on public sections of the Website is not considered personally identifiable information subject to this Policy.
    3. Da Alohas may use Personal Information to verify your entitlement to access and use the Website and the services provided. This information may also enhance your Website experience.
    4. With respect to Non-Personal Information automatically collected, Da Alohas uses it to understand and analyze trends, administer the Website, learn about user behavior, and gather demographic information. Da Alohas may use this information for marketing and advertising services and to measure traffic patterns. As Non-Personal Information does not personally identify you, Da Alohas may use and disclose this information for any purpose.
  3. Disclosure
    1. Da Alohas does not sell or rent Personal Information. Personal Information may be disclosed under the following circumstances:
      • To affiliates, group companies, consultants, vendors, and contractors who provide various services under confidentiality restrictions.
      • To partners, associates, advertisers, service providers, or other third parties to market their products and/or services. You have the choice to opt-out of such communications.
      • As necessary or appropriate under applicable law, to comply with legal processes, respond to public and government authorities, enforce Da Alohas’s terms and conditions, protect rights and property, and pursue available remedies or limit damages.
      • To third-party services certain personally identifiable information such as name, email, and mobile phone number, and information collected as you access and use our service.
      • This information is shared with third-party service providers to personalize the Website for you and perform behavioral analytics.
    2. Your consent being part of the terms and conditions through which Da Alohas provides you with a service. Your consent to collect Personal and Non-Personal Information may be implicit or implied or through course of conduct.
    3. The Website may present display advertising and may collect data about traffic via Google Analytics or equivalent analytical tools.
    1. Information Security and Storage
      • Da Alohas uses reasonable security measures to safeguard your data and information. Da Alohas implements these measures to protect against unauthorized access and unlawful interception of Personal Information. You accept the security implications of providing information over networks and will not hold Da Alohas responsible for any breach of security unless Da Alohas has been grossly negligent.
      • Your information or data will primarily be stored electronically, but certain data may also be stored physically. Da Alohas may store, collect, process and use your data in countries other than India but under full compliance with applicable laws. Da Alohas may enter into agreements with third parties (in or outside of India) to store your information or data. These third parties may have their own security standards to safeguard your information and Da Alohas will require such third parties to adopt reasonable security standards.
      • Da Alohas shall not be held responsible for any loss, damage or misuse of your Personal Information if caused by a Force Majeure Event. A Force Majeure Event means an event beyond Da Alohas’s control, including sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data, computer crashes, etc.
    2. Third Party Websites, Website and Services

      3. The Website may include links to other websites governed by their respective privacy policies. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the website you are visiting. If you cannot find the privacy policy of any of these websites, you should contact the website directly for more information.

    3. Access, Correction, and Deletion

      4. Da Alohas provides you with the information it maintains about you, such as transaction and contact information upon verification. You may request access and/or correct the information Da Alohas has collected from you by contacting[email protected]. If you wish to delete the information you provided, you can send a request to the provided email. Note that correction or deletion of some information may lead to cancellation of your registration or access to services/certain features of the Website. Some information cannot be corrected or deleted as required under applicable law, law enforcement requests, or judicial proceedings.

    If you have questions or concerns about this Policy, please contact Da Alohas at [email protected].