I. No Pets Allowed

Pets are not permitted on the property.

II. No Parties or Events

Loud gatherings, celebrations, or parties are not allowed.

III. No Illegal Substances

Use or possession of illegal drugs is strictly prohibited.

IV. Registered Guests Only

Only guests listed on the reservation may stay at the villa.

V. Visitor Policy

Visitors are allowed only with prior approval from the host.

VI. ID Verification

All staying guests must provide a government-issued ID at check-in.

VII. No Extra Overnight Guests

Unregistered visitors may not stay overnight.

VIII. Mountain-Area Awareness

Keep doors and windows closed to prevent insects and wildlife from entering.

IX. Daily Housekeeping

Includes sweeping, mopping, bathroom cleaning, and general upkeep.

X. Check-In / Check-Out Timings

Please follow the standard timings to ensure a smooth turnover.

XI. No Commercial Photography

Professional shoots require prior permission from the host.

These guidelines help ensure a comfortable and safe stay for all guests. Let me know if you want a shorter, Airbnb-optimized version!

I. No Smoking Indoors

Smoking is not allowed inside the villa. Please use outdoor areas only.

II. Quiet Hours

Kindly maintain silence between 10:00 PM and 7:00 AM to respect neighbours.

III. Cleanliness

Please dispose of all trash in the provided bins and leave shared spaces tidy.

IV. Property Care

Turn off lights, heaters, geysers, and appliances when not in use, and ensure all doors and windows are locked before stepping out.

V. Damages

Report any damage or malfunction immediately to avoid additional charges.

VI. Key Responsibility

Guests are responsible for their keys. A replacement fee applies if keys are lost.

VII. No Wall Decorations

Please avoid sticking, taping, or hanging anything on the walls.

VIII. Amenities Use

Do not remove towels, linens, kitchenware, or items belonging to the villa.

IX. Towel & Linen Change

Towels and linens are refreshed every 3 days to conserve water.

X. Before Check-Out

Collect used towels, clean up the kitchen area, and switch off all appliances before locking up.

Please treat the villa with the same care as your own home.

Cancellation and Refund Policy

This Cancellation and Refund Policy (“Policy”) forms an integral part of the Terms and Conditions of Da Alohas. By making a reservation with the Da Alohas, the acknowledges and agrees to the terms set out herein.

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1. Applicability of Refunds

1.1 Refunds shall be applicable only in cases where the Guest has remitted the full booking amount in advance.

1.2 Where the Guest has made a partial payment (50% advance), no refund shall be applicable irrespective of the date of cancellation.

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2. Refund Schedule for Cancellations

Subject to Clause 1 above and Clause 3 (Peak Dates), refunds shall be processed as follows:

• Cancellations made 30 (thirty) days or more prior to the check-in date: Eligible for a refund of 90% of the total booking amount.

• Cancellations made between 15 (fifteen) and 29 (twenty-nine) days prior to the check-in date: Eligible for a refund of 50% of the total booking amount.

• Cancellations made less than 15 (fifteen) days prior to the check-in date: No refund shall be made.

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3. Peak Dates and Non-Refundable Periods

3.1 Notwithstanding Clause 2, no refunds shall be provided for cancellations of bookings falling within the following Peak Dates:

• Christmas and New Year Period: 20th December to 2nd January (both dates inclusive);

• Major Indian Festivals, including but not limited to: Diwali, Holi, Dussehra, Ganesh Chaturthi, Eid-ul-Fitr, Eid-ul-Adha, Navratri, Durga Puja, Raksha Bandhan, and Janmashtami;

• Gazetted National Holidays: Independence Day (15th August), Republic Day (26th January), and Gandhi Jayanti (2nd October);

• Other long weekends and public holidays as may be declared by the Government of India from time to time.

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4. Extenuating Circumstances

4.1 In the event of extenuating circumstances, including but not limited to medical emergencies, natural disasters, or government-imposed travel restrictions, the Company may, at its sole and absolute discretion, issue a credit note in lieu of a refund.

4.2 The issuance, terms, and validity of such credit notes shall be determined exclusively by the Company, and the Company’s decision shall be final and binding on the Guest.

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5. General Conditions

5.1 Refunds, where applicable, shall be processed within 14 (fourteen) working days from the date of cancellation confirmation.

5.2 Any bank charges, payment gateway fees, or transaction costs shall be deducted and shall not be refundable.

5.3 This Policy shall prevail over any cancellation policies of third-party booking platforms in the event of direct bookings made through the Company’s official website.

5.4 The Company reserves the right to modify, amend, or update this Policy at its discretion. Guests are encouraged to review the Policy prior to making a booking.

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