Amlah Serenity | Premium 2BHK Dehradun

Guests have exclusive access to the top-floor accommodation, including both rooms, the attached and common bathrooms, the compact kitchen, and the covered terrace.

The kitchen is equipped with an RO water purifier, gas stove, OTG, tea kettle, and basic utensils for your convenience.

Please Note:

The apartment is on the top/second floor and can only be accessed by stairs. There is no lift.

The swimming pool is reserved exclusively for guests staying in the ground-floor apartment, Forest & Plunge. Top-floor guests do not have access to the pool.

We request guests to respect these access restrictions and enjoy a comfortable, relaxing stay.

Welcome to Forest & Terrace! We want all our guests to enjoy a comfortable, safe, and peaceful stay. Please read and follow the house rules below throughout your visit.

1. CHECK-IN & CHECK-OUT TIMINGS

Standard Check-In: 2:00 PM onwards.

Standard Check-Out: 10:30 AM.

Early check-in and late check-out are subject to availability and require prior approval from DA ALOHAS management.

Guests must not enter before their approved check-in time or remain beyond their approved check-out time without permission.

Early Check-In & Late Check-Out Charges

Early check-in before 12:00 PM: ₹750 per hour.

Late check-out after 11:30 AM: ₹750 per hour.

Guaranteed early check-in or late check-out: If the extension requires blocking the previous or following night, a charge of 70% of the applicable nightly tariff may apply.

Unauthorised early check-in or late check-out: A penalty of ₹5,000 may apply, subject to the disclosed booking terms and Airbnb policies.

Important timing clarification: Standard check-out is 10:30 AM. The period between 10:30 AM and 11:30 AM is not automatically a free extension. Guests must obtain management approval to remain beyond the standard check-out time. The hourly late check-out charge begins after 11:30 AM, as specified in the applicable confirmed terms.

2. GUEST REGISTRATION & OCCUPANCY

Only guests included in the confirmed reservation may stay overnight.

Guests must provide accurate identification and registration details where required by applicable regulations.

Additional guests and visitors require prior approval from management.

Unregistered overnight guests are not permitted.

The property must not be used for unlawful activities, unauthorised commercial purposes, or gatherings.

3. STAIRS & ACCESSIBILITY

The apartment is located on the top/second floor and is accessible by stairs only.

There is no lift.

Guests should consider this before booking, particularly those travelling with elderly persons, young children, or anyone who may have difficulty climbing stairs.

Children must be supervised on the stairs and terrace at all times.

Please keep stairways and access routes clear.

4. SWIMMING POOL – STRICT ACCESS RESTRICTION

The swimming pool is not accessible to guests staying at Forest & Terrace.

The private plunge pool belongs exclusively to the ground-floor apartment, Forest & Plunge.

Top-floor guests must not enter or use the pool area without explicit authorisation from management.

Please respect the privacy and facilities reserved for other guests.

5. KITCHEN USAGE & SAFETY

The kitchen is equipped with an RO water purifier, gas stove, OTG, tea kettle, and basic utensils.

Use all appliances carefully and only for their intended purposes.

Turn off the gas stove and appliances after use.

Never leave cooking unattended.

Keep the kitchen counter, sink, and utensils clean after use.

Dispose of food waste responsibly.

Do not tamper with gas connections, electrical wiring, or appliances.

If you smell gas, avoid flames and electrical switches, leave the area, and contact management or emergency services. Turn off the gas supply only if it is safe to do so.

Report any malfunction or safety concern immediately.

6. BATHROOMS & WATER USAGE

One bedroom has an attached bathroom.

The second bedroom uses a separate common bathroom.

Please keep bathrooms clean and dry after use.

Do not flush sanitary products, wipes, paper towels, or other unsuitable items.

Use water responsibly and report leaks or plumbing problems promptly.

Do not remove fixtures or property items from the bathrooms.

7. CLEANLINESS & CARE OF THE PROPERTY

Keep the rooms, kitchen, bathrooms, and terrace clean and tidy.

Do not litter inside the apartment or in the surrounding areas.

Avoid moving heavy furniture or rearranging fixtures without permission.

Report accidental damage, breakage, or malfunction to management promptly.

Guests may be responsible for documented damage or excessive cleaning costs attributable to their stay, in accordance with the booking terms and Airbnb policies.

8. NOISE, MUSIC & QUIET HOURS

Quiet Hours: 10:00 PM to 7:00 AM.

Loud music, shouting, disruptive behaviour, and activities disturbing neighbours are not permitted.

Parties and events are not permitted without prior written approval.

Keep conversations and entertainment at a considerate volume throughout your stay.

Repeated or serious noise complaints may be reported to Airbnb and handled according to applicable policies.

9. SMOKING, ALCOHOL & ILLEGAL SUBSTANCES

Smoking is not permitted inside the rooms or other indoor areas.

If a designated smoking area is provided, please use it and dispose of cigarette butts safely.

Do not discard cigarette butts, matches, or ash on the terrace, stairs, or grounds.

Alcohol must be consumed responsibly and must not lead to disruptive or unsafe behaviour.

Illegal drugs and unlawful activities are strictly prohibited on the property.

10. TERRACE & OUTDOOR SAFETY

Use the covered terrace responsibly and keep it tidy.

Children must be supervised by an accompanying adult.

Do not climb railings, sit on ledges, or lean dangerously over terrace boundaries.

Do not throw objects, rubbish, or cigarette butts from the terrace.

Secure loose outdoor items during adverse weather, where safe to do so.

Respect the surrounding greenery and avoid damaging plants or outdoor features.

11. FURNITURE, APPLIANCES & ELECTRICAL SAFETY

Use the TV, kitchen appliances, electrical fittings, and furniture responsibly.

Do not tamper with wiring, electrical panels, gas connections, or safety equipment.

Switch off unnecessary lights and appliances when leaving the apartment.

Candles, fireworks, open flames, and other indoor fire hazards are not permitted.

Report damaged equipment or electrical faults to management immediately.

12. VISITORS, PARTIES & EVENTS

Visitors are permitted only with prior approval from management.

Unregistered visitors may not stay overnight.

Parties, celebrations, events, and gatherings require prior written approval and may otherwise be prohibited.

Commercial shoots or activities that may disturb neighbours require prior permission.

The property must not be used for unlawful or unauthorised activities.

13. PETS

Pets are permitted only if expressly approved by management before booking.

Please do not bring pets onto the property without prior confirmation.

14. SECURITY & PERSONAL BELONGINGS

Lock doors and windows when leaving the apartment.

Do not share keys, access codes, or entry details with unauthorised persons.

Guests are responsible for their personal belongings and valuables.

Inform management promptly if keys are lost or if you notice a security concern.

Do not interfere with security equipment or enter restricted areas.

15. WASTE DISPOSAL & ENVIRONMENTAL RESPONSIBILITY

Place rubbish in designated bins or follow the waste-disposal instructions provided.

Do not litter the terrace, stairs, parking area, or surrounding greenery.

Conserve water and electricity wherever possible.

Do not damage plants, trees, or outdoor property features.

16. PARKING & COMMON AREAS

Use only the designated parking area, if available, and follow management instructions.

Keep entrances, stairways, and access routes clear.

Do not obstruct common areas or disturb other occupants.

Respect areas and facilities reserved for other apartments and their guests.

17. DAMAGE, COMPLAINTS & EMERGENCIES

Notify management immediately if anything is damaged, missing, or not functioning properly.

Do not attempt repairs involving electrical wiring, gas connections, or plumbing without authorisation.

In an emergency, move to a safe location and contact the appropriate emergency services.

Report security concerns, excessive noise, or other urgent issues to management promptly.

Guests may be held responsible for actual, documented damage or loss caused during their stay, subject to Airbnb's applicable procedures.

18. HOUSE-RULE VIOLATIONS & PENALTIES

A ₹5,000 penalty may apply for a substantiated house-rule violation, provided the charge is disclosed in the applicable booking terms and permitted under Airbnb's policies.

Examples of violations include:

Unauthorised early check-in or late check-out.

Unapproved additional guests or overnight visitors.

Unauthorised parties, events, or gatherings.

Smoking inside prohibited indoor areas.

Unauthorised use of the swimming pool.

Disruptive behaviour or substantiated noise complaints.

Misuse of facilities or common areas.

Other substantiated breaches of the communicated house rules.

Damage, Excessive Cleaning & Third-Party Charges

Actual and documented costs for damage, replacement, repairs, or excessive cleaning may be claimed where permitted.

Applicable society fines or third-party charges caused by guest actions may be claimed where supported by evidence and allowed under the booking terms and Airbnb policies.

Claims must be reasonable, documented, and processed through Airbnb's applicable procedures.

Charges will not be imposed arbitrarily or duplicated for the same loss.

Serious or repeated violations, unsafe behaviour, unlawful activities, or conduct threatening the safety of others may be reported to Airbnb and handled in accordance with its policies and applicable law.

19. FINAL REMINDER

By confirming your reservation, you agree to respect the property, its facilities, neighbours, and other guests.

Thank you for helping us maintain a clean, safe, and peaceful environment at Forest & Terrace. We look forward to hosting you and hope you have a wonderful stay in Dehradun! 🌿

Cancellation by Guest

• Guests may cancel their reservation up to 15 days before check-in to receive a full refund of the accommodation amount paid, excluding any applicable non-refundable fees, taxes, or payment-processing charges.
• If a guest cancels less than 15 days before check-in, the amount equivalent to the first 5 nights of the reservation (or the entire reservation if fewer than 5 nights) will be charged. Any remaining amount paid will be refunded, subject to applicable booking/payment terms.
• If the guest does not arrive (no-show), no refund will be provided.
• Early departure after check-in: No refund will be provided for unused nights.
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Modification of Reservation

Any change to the dates, number of guests, or duration of stay is subject to availability and the applicable tariff. Cancellation charges will be calculated based on the original reservation.

Force Majeure / Exceptional Circumstances

In exceptional circumstances beyond the guest's reasonable control, DA ALOHAS may review the reservation on a case-by-case basis, subject to supporting documentation and the applicable booking terms.

For Airbnb Bookings: Where the reservation is made through Airbnb, the cancellation terms displayed on the Airbnb reservation at the time of booking will prevail in case of any conflict.

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